Terms & Conditions
Last Updated: 14-April-2026
1. Introduction : Welcome to LokSarthi (the "Platform"). These Terms and Conditions ("Terms") govern your use of our Platform and services. By accessing or using LokSarthi, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services.
2. Nature of Services ⚠️ :
LokSarthi is not a government website.
We provide assistance and support services for various online applications, documentation, and digital services.
3. User Accounts :
You must create an account to access certain services
You are responsible for maintaining the confidentiality of your login details
Providing false or incorrect information may lead to account suspension
We reserve the right to suspend or terminate any account at our discretion
4. Services & Charges :
LokSarthi provides various digital and government-related assistance services
Service charges may vary depending on the service
Prices are subject to change at any time without prior notice
5. Payments & Refund Policy :
All payments must be made in advance
Once a service has been initiated, no refunds will be provided
In case of payment failure, the service may be delayed or canceled
6. User Responsibility :
Users must provide accurate and complete information
LokSarthi is not responsible for errors caused by incorrect information
Delays or rejections may occur due to incorrect details provided by the user
7. Prohibited Activities :
Users are strictly prohibited from:
Engaging in any illegal activities
Uploading fake or forged documents
Misusing the platform or attempting fraud
We reserve the right to suspend accounts involved in such activities without notice
8. Intellectual Property :
All content on this platform, including text, images, and branding, is the property of LokSarthi
Unauthorized use, reproduction, or distribution is strictly prohibited
9. Limitation of Liability :
LokSarthi shall not be liable for any indirect, incidental, or consequential damages
Our total liability shall be limited to the amount paid for the service
10. Privacy :
Your use of the platform is also governed by our Privacy Policy
We are committed to protecting your personal information
11. Changes to Terms :
We may update these Terms from time to time
Continued use of the platform indicates acceptance of the updated Terms
12. Governing Law :
These Terms shall be governed by the laws of India
Any disputes shall be subject to the jurisdiction of courts in Gujarat
“LokSarthi is a private service provider and not affiliated with any government organization.”